The 13 11 14 number supports over 800,00 Australians in crisis each year.
Lifeline Mid Coast is part of the national telephone crisis support service that operates twenty-four hours per day, seven days per week.
To become a volunteer Telephone Crisis Supporter for Lifeline’s 24 Hour Crisis Support Service – 13 11 14 – you’ll need to undertake extensive training, make a commitment to shifts and meet further selection criteria. This is to ensure you’ll be confident, skilled and able to provide support to Lifeline’s Callers in their time of emotional distress and crisis. If you’re interested, this type of volunteering will be very rewarding. Please contact Lifeline Mid Coast to find out more about becoming a telephone volunteer. Phone 6581 2800 or email firstname.lastname@example.org.
Lifeline Mid Coast is seeking people who would like to make a difference. Enhance your self-awareness. Develop personal and professional growth. Give back to your community and help Australians in crisis.
Lifeline Australia is a Registered Training Organisation (RTO) 88036.
As a designated training site under the Lifeline Australia RTO 88036, Lifeline Mid Coast complies with the National Vocational Education & Training Regulation Act 2011.
The CSWT Course comprises accredited Units of Competency, which is designed to train Lifeline Telephone Crisis Supporters.
Please visit this link for information on units of competency - https://www.lifeline.org.au/about-lifeline/training/training-opportunities
Full payment at the time of acceptance into the CSWT course is always appreciated.
Payment plans and subsidies are available for prospective students struggling with financial hardship.
The CSWT course is subsidised, the actual financial value of the course is approximately $3400, consisting of:
A minimum level of computer literacy is required to complete the elearning component and as an ongoing part of volunteering as a CS. Lifeline's delivery of help consists of both telephones and computers.
The training is done in such a special way that I feel inspired and empowered to see life in a different light. Now I can give help and support to others, which is so rewarding.
The training exceeded my expectations and I have experienced great personal development since completing it and getting on the phones. I have gained more than I could ever have thought.