The Accidental Counsellor

The accidental counsellor training course is for the general public and community groups.

Many people find it difficult to engage with a family member, friend or colleague who is going through a crisis due to mental health, domestic violence, drug and alcohol or other issues.
This 4-hour face-to-face training course will give participants the confidence and the skills necessary to support someone in their moment of need and to be able to refer them to the most appropriate support.
The workshop focuses on the basic skills required to support an individual experiencing or affected by, domestic violence, substance abuse, anger, suicide or other mental health concerns.
A counsellor, by chance - Participants are not expected to literally become Counsellors. But their compassionate and appropriate response – at a time when a client, patient, colleague, mate or family member may be in crisis and in need of support – can positively affect outcomes for the individuals involved.
Looking after yourself - Self-care, which is critically important, is particularly emphasised within the program, as being exposed to another’s crisis can be a traumatic event in itself.

Recognise, respond and refer 

The course equips individuals to:

• recognise when a person is in crisis,
• respond in an appropriate and compassionate manner, and
• refer the person to a suitable service.

Please direct your enquiries to the Training Manager [email protected]