Lifeline Mid Coast Logo
  • Home
  • Services
    • Suicide Prevention Programs
    • Eclipse
    • Support After Suicide
    • Hospital to Recovery
    • Disaster Recovery
    • Out of the Shadows
    • Memorial Services
    • Suicide Prevention Support Services
  • Training
    • Telephone Crisis Support
    • Accidental Counsellor
    • Mind Your Mates
    • DV-alert
    • DV-aware
  • Shops
    • Central Road Port Macquarie
    • Gordon Street Port Macquarie
    • Lifeline Shop Wauchope
    • Lifeline Shop Forster
    • Lifeline Shop Taree
    • Lifeline Shop Wingham
    • Lifeline Shop Kempsey
    • Volunteer
  • Donations
    • Make a Donation
  • About Us
    • About us
    • Staff
    • Our Board
    • Annual Reports
  • Contact Us

The Accidental Counsellor

The accidental counsellor training course is for the general public and community groups.

Many people find it difficult to engage with a family member, friend or colleague who is going through a crisis due to mental health, domestic violence, drug and alcohol or other issues.
This 4-hour face-to-face training course will give participants the confidence and the skills necessary to support someone in their moment of need and to be able to refer them to the most appropriate support.
The workshop focuses on the basic skills required to support an individual experiencing or affected by, domestic violence, substance abuse, anger, suicide or other mental health concerns.
A counsellor, by chance - Participants are not expected to literally become Counsellors. But their compassionate and appropriate response – at a time when a client, patient, colleague, mate or family member may be in crisis and in need of support – can positively affect outcomes for the individuals involved.
Looking after yourself - Self-care, which is critically important, is particularly emphasised within the program, as being exposed to another’s crisis can be a traumatic event in itself.

Recognise, respond and refer 

The course equips individuals to:

  • recognise when a person is in crisis,
  • respond in an appropriate and compassionate manner, and
  • refer the person to a suitable service.
Important issues such as suicide, anger, boundaries and self-care are covered.

Please direct your enquiries to the Training Manager [email protected]

Contact Us
Lifeline Mid Coast Crisis Support. Suicide Prevention

Quick Links

Home

Make A Donation

Become a Telephone Volunteer

Become a Shop Volunteer

About Us

Staff

Our Board

Annual Reports

Services

Suicide Prevention Programs

Eclipse

Support After Suicide

Hospital to Recovery

Disaster Recovery

Out of the Shadows

Memorial Services

Suicide Prevention Support Services


Training

Telephone Crisis Support

Accidental Counsellor

Mind Your Mates

DV-alert

DV-aware


Events

Memorial Services

Out of The Shadows

Shops

Central Road Port Macquarie

Gordon Street Port Macquarie

Lifeline Shop Wauchope

Lifeline Shop Forster

Lifeline Shop Taree

Lifeline Shop Wingham

Lifeline Shop Kempsey


Contact Us

Send an enquiry →

Compliments, Complaints & Feedback

PO Box: 5030 Port Macquarie NSW 2444

(02) 6581 2800

[email protected]


Privacy Policy

Complaints, Compliments & Feedback Policy

Whistleblower Policy

2025 © All Rights Reserved. | ABN: 25 524 080 705
Website by Cloud Concepts

Login