Chief Executive Officer (CEO)
Retail Divisional Manager
Tom is a People & Culture leader with a diverse background spanning financial management, human resources, and trauma-informed community care. He began his career in frontline support roles, including Youth Work and Behavioural Therapy Assistance, where he supported individuals experiencing crisis, trauma, and complex personal circumstances with empathy and a strengths-based approach. After completing his studies in business and undertaking a leadership scholarship, Tom combined his passion for community impact with a strong interest in business and organisational leadership. Tom has lead responsibilities across payroll, compliance, workforce operations, and employee development across purpose-driven organisations. Known for his adaptability, cross-functional business expertise, and calm, people-centred approach, Tom brings together operational excellence with a deep commitment to employee wellbeing. His unique blend of commercial capability, trauma-informed practice, and relationship-focused leadership enables him to foster inclusive, high-performing workplaces where both people and organisations can thrive.
With over 25 years in graphic design, Boni has a knack for turning ideas into things people actually notice and connect with. Her move into marketing and communications came naturally, shaped by years across retail, hospitality, and media, and grounded in strong organisational and relationship-building skills. Driven by compassion and empathy, she's excited to put her experience to work for the community - helping Lifeline Mid Coast's message reach the people who need it most.
Catherine steps into the role of Crisis Team Assistant Manager with strong experience in mental health support and a deep commitment to Lifeline’s mission. She brings a calm, collaborative leadership style that helps strengthen the crisis team and the quality of care provided to help‑seekers.
Working closely with staff and volunteers, Catherine supports reflective practice, service improvement, and a positive team environment. Her compassion, professionalism, and dedication make her a valued leader who helps ensure Lifeline continues offering safe, empathetic support to people in crisis.
Di has been an integral part of Lifeline Mid Coast since 1995, bringing extensive experience in psychology and counselling to her work and to the community. After many years contributing to the 13 11 14 service, Di has now stepped into a dedicated Training role.
As our Training Program Manager, Di leads the delivery of key Lifeline training programs, including Crisis Support training, Accidental Counsellor, and a range of community education initiatives. She presents on topics such as suicide prevention, mental health, and domestic and family violence—helping build knowledge, resilience, and confidence across the Mid Coast community.
With the support of an incredible training team, Di remains committed to empowering individuals, strengthening local capability, and supporting Lifeline’s mission of hope.
