The 13 11 14 number supports over 800,00 Australians in crisis each year.
Lifeline Mid Coast is part of the national telephone crisis support service that operates twenty-four hours per day, seven days per week.
To become a volunteer Telephone Crisis Supporter for Lifeline’s 24 Hour Crisis Support Service – 13 11 14 – you’ll need to undertake extensive training, make a commitment to shifts and meet further selection criteria. This is to ensure you’ll be confident, skilled and able to provide support to Lifeline’s Callers in their time of emotional distress and crisis.
If you’re interested, this type of volunteering will be very rewarding. Please contact Lifeline Mid Coast to find out more about becoming a telephone volunteer.
Phone 6581 2800 or email [email protected].
Are you a good listener?
Lifeline Mid Coast is always looking for good listeners to become Telephone Crisis Supporters (CS).
Crisis Support Workplace Training (CSWT):
Cost:
- LivingWorks Applied Suicide Intervention Skills Training (ASIST)
- Mental Health First Aid
- DFV (Domestic and Family Violence)
- NSSI (Non-Suicidal Self Injury)
- Statement of Attainment in Crisis Support Workplace Training (CSWT), consisting of four units of competency
Commitment:
- 12 months training starting with ASIST, then 7 weekly 3.5 hour "face-to-face" sessions and e-learning component
- As the CSWT course is highly subsidised, we ask for a minimum two-year commitment to Lifeline Mid Coast as a Crisis Supporter
- A minimum of 92 hours per year of volunteering is required for accreditation as a Lifeline Crisis Supporter
- A commitment of one 4 hour shift per week is suggested to meet the 92 hours. This allows for necessary breaks due to holidays and illness
- A minimum of 8 hours professional development (provided by Lifeline Mid Coast) per year
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