Crisis Support Workplace Training (CSWT):
Lifeline Australia is a Registered Training Organisation (RTO) 88036.
As a designated training site under the Lifeline Australia RTO 88036, Lifeline Mid Coast complies with the National Vocational Education & Training Regulation Act 2011.
The CSWT Course comprises accredited Units of Competency, which is designed to train Lifeline Telephone Crisis Supporters.
Please visit this link for information on units of competency - https://www.lifeline.org.au/about-lifeline/training/training-opportunities
Full payment at the time of acceptance into the CSWT course is always appreciated.
Payment plans and subsidies are available for prospective students struggling with financial hardship.
The CSWT course is subsidised, the actual financial value of the course is approximately $3400, consisting of:
- LivingWorks Applied Suicide Intervention Skills Training (ASIST)
- Mental Health First Aid
- DFV (Domestic and Family Violence)
- NSSI (Non-Suicidal Self Injury)
- Statement of Attainment in Crisis Support Workplace Training (CSWT), consisting of four units of competency
- 12 months training starting with ASIST, then 7 weekly 3.5 hour "face-to-face" sessions and e-learning component
- As the CSWT course is highly subsidised, we ask for a minimum two-year commitment to Lifeline Mid Coast as a Crisis Supporter
- A minimum of 92 hours per year of volunteering is required for accreditation as a Lifeline Crisis Supporter
- A commitment of one 4 hour shift per week is suggested to meet the 92 hours. This allows for necessary breaks due to holidays and illness
- A minimum of 8 hours professional development (provided by Lifeline Mid Coast) per year
A minimum level of computer literacy is required to complete the eLearning component and as an ongoing part of volunteering as a CS. Lifeline's delivery of help consists of both telephones and computers.