A Crisis Supporter will:
Once accepted, you will complete training to become a qualified Crisis Supporter. The training is delivered by Lifeline and you will be supported along the way.
You will respond to people in need of support via phone, from your local Lifeline Centre.
Crisis Supporters help answer calls from those reaching out for someone to talk to via our 13 11 14 crisis support line.
You will listen to what’s going on for the person who has contacted you, hear their story and sit with their distress.
You will support the person to identify their next steps and encourage them to generate and own the action. If needed, you will create a safety plan with them. In this role you will have a real impact on the life of those you support.