Crisis Support Workplace Training (CSWT):
Lifeline Australia is a Registered Training Organisation (RTO) 88036.
As a designated training site under the Lifeline Australia RTO 88036, Lifeline Mid Coast complies with the National Vocational Education & Training Regulation Act 2011.
The CSWT Course comprises accredited Units of Competency, which is designed to train Lifeline Telephone Crisis Supporters.
Please visit this link for information on units of competency - https://www.lifeline.org.au/about-lifeline/training/training-opportunities
Full payment at the time of acceptance into the CSWT course is always appreciated.
Payment plans and subsidies are available for prospective students struggling with financial hardship.
The CSWT course is subsidised, the actual financial value of the course is approximately $3400, consisting of:
- Statement of Attainment in Crisis Support Workplace Training (CSWT), consisting of three units of competency: CHCCCS003 Increase the safety of individuals at risk of suicide; CHCCCS019 Recognise and respond to crisis situations; CHCCCS028 Provide client centred support to people in crisis.
- Topics covered also include Domestic and Family Violence, Mental Health, Suicide, NSSI etc.
- 12 months training starting with 10 weeks of "face-to-face" sessions with an e-learning component, completed prior to attending the face-to-face session
- As the CSWT course is highly subsidised, we ask for a minimum two-year commitment to Lifeline Mid Coast as a Crisis Supporter
- A minimum of 92 hours per year of volunteering is required for accreditation as a Lifeline Crisis Supporter
- A commitment of one 4 hour shift per week is suggested to meet the 92 hours. This allows for necessary breaks due to holidays and illness
- A minimum of 8 hours professional development (provided by Lifeline Mid Coast) per year
A minimum level of computer literacy is required to complete the eLearning component and as an ongoing part of volunteering as a CS. Lifeline's delivery of help consists of both telephones and computers.